Conditions of Entry

Liquor License

Liquor license restrictions permit alcohol consumption within the centre and in the forecourt at the entrance to the building only. Alcohol is not permitted to leave the building under any circumstances. Townsville Entertainment & Convention Centre practices the responsible service of alcohol.

What To Leave At Home

For the comfort and safety of patrons and players or entertainers, the following items are not permitted into the centre:

  • Alcohol that has not been purchased onsite
  • Food that has not been purchased onsite
  • Animals (other than service animals)
  • Any item that could be used as a weapon
  • Audio recorders, video cameras, professional cameras with interchangeable lenses, selfie sticks, or tablets
  • Helium balloons
  • Glass items
  • Musical instruments and/or amplification equipment
  • Unauthorised advertising materials or flyers
  • Laser pointers
  • Distress signals
  • Whistles or loud hailers
  • Dangerous goods
  • Prams and strollers are not permitted in seating areas and may be left at the Administration Office. Please see the Box Office staff for access.

Occasionally entertainers make special requests regarding items not permitted into the auditorium. These requests will be communicated on signage at entry doors to the auditorium on event day.

Smoking Policy

The centre is a non-smoking venue. In accordance with Queensland Government policy, smoking is permitted only in the designated outdoor smoking areas, located at the front of the building. Patrons caught smoking outside a designated area may be subject to on the spot fines.

Seating Plan

Download Seating Plan (PDF)