Our services

Catering

The Townsville Entertainment & Convention Centre’s contemporary food style has an emphasis on the North's finest ingredients.

From gourmet finger food to a sumptuous banquet we have menus to suit all occasions. Because every event is different, our catering team can tailor a menu to suit your special requirements and budget.

For a copy of our latest Menu Compendium please contact our sales team at sales@tecc.net.au.

Public Catering

The Centre has seven food and beverage outlets throughout the venue including bars, hot food outlets and a Cafe. These outlets will open, if consistent with the nature of the event.

Audio Visual

Our on-site technical team offers full production and technical facilities with the expertise to plan and co-ordinate your event requirements.
Our audio visual services consist of:

  • Audio including recording
  • Visual including recording and projection
  • Lighting including intelligent and special effects
  • Rigging
  • Qualified operators
  • Electronic Presentation System in the Auditorium


The Centre has a four-sided video wall which is centrally mounted in the Auditorium with a screen size of 160 inch diagonal known as the Electronic Presentation System. This system is capable of projecting feeds from a video, live television camera or computer system, e.g. Power Point presentation. This technology offers a unique opportunity to secure sponsorship and advertising revenue and add value to your audience's experience.
For further information please contact our technical team at sales@tecc.net.au.

Ticketing

As the exclusive ticketing agent for all events held at the Centre, we are in a unique position to assist you in achieving the goals set for your ticketed event.

The Box Office has a proven track record in managing the ticketing requirements for a diverse range of events. During this time we have developed a good understanding of northern audiences and a flexible approach to finding ticketing solutions for all our clients.

Do you have an upcoming event at an alternative venue that you need to sell tickets for? We can do that too! The Centre's Box Office has sold tickets to a number of regional events including concerts, racing carnivals and special events. For more information on how we can sell your tickets please contact our Box Office Manager on 07 4722 0600.

Located at the main entrance to the Centre, the Box Office is open for counter bookings Monday to Friday from 9.00am to 4.30pm, with extended hours on event days. Alternatively, patrons may book through the Dial 'n' Charge system or online via the Centre's website.

Event Organisers will be sent a Ticketing Questionnaire that is required seven working days prior to prepare the event for sale to the public.

All ticketed events are automatically listed on the Centre's website and in our E-Newsletter, distributed monthly.

Event related flyers and posters can be distributed by the Centre prior to the event. A small fee is charged for this service.

Venue Services

Staging & Rigging

The Centre's quality mobile staging can be utilised for stage sizes up to 18m x 12m with pa wings. The Centre's rigging grid comprises 89 points with access via an extensive catwalk system.

Power

The Townsville Entertainment & Convention Centre has the capacity to supply a range of power to many locations throughout the venue. The extensive catwalk system also allows power to be dropped to any part of the Auditorium.

Communications

The Centre has various analogue and digital phone lines, facsimile and ADSL internet connections located throughout the venue.

Floor Plans

We can provide you with tailor-made scale drawings of your meeting, concert or conference room layout, and are able to introduce you to many Exhibition companies to assist with the co-ordination of all your exhibition requirements. Alternatively, we will work in partnership with the Exhibition company of your choice.

Access Capabilities

The Centre has direct vehicular access into the Auditorium from the rear loading dock. Heavy lifting equipment is also available to assist in the set-up of your event.

Additional Services

The Centre’s General Hiring Terms and Conditions are available upon request.